Periodically, we send information and updates to customers to assist in maintaining their Bi- Cutter screenless granulators. If you have an email address, we would appreciate it so that we may send the information in a timely manner. Please email Tina Dafoe at firstname.lastname@example.org so that she may add you to the list. Please note that we do not give this information out to anyone- it is confidential.
It is very important to keep the Bi-Cutters in safe, good working order. By maintaining it properly, you will reduce overall costs and preserve the quality of regrind.
Problem: Increase in fines
Solution: Dull cutters, incorrectly sized or adjusted cutters, or improper evacuation will cause more fines.
- Cutters should be sharpened or replaced
- A large diameter runner requires more tolerance or larger cutter size
- Evacuation should be set at every 3-5 minutes
Problem: Worn back-up
Solution: Premature back-up wear can be caused by not evacuating properly.
- Evacuation should be set at every 3 to 5 minutes
Problem: Granulator not shutting down when hopper is open
Solution: IMMEDIATELY pull the granulator offline- this is a safety hazard. The safety switch is defective and should be replaced. Please contact our service department at 517-333-2605 for immediate assistance.
Preventative maintenance should be performed every 3 to 4 months. Refer to your service manual before completing the following preventive maintenance procedures.
If any problems are noted, please contact our service department at 517-333-2605.